Canyon River Winery Crafts Company

Shipping Information

TERMS AND POLICIES, FOR LEGAL


Domestic shipping only, Canyon River Company does not ship outside the United Statas.

Shipping will be provided by the best way, chosen by Canyon River Company, most orders will ship US Mail.
 
 

TERMS AND CONDITIONS

RETURN POLICY:     REQUESTS FOR RETURNS FOR MERCHANDISE MUST BE REQUESTED WITHIN
                                     30 DAYS FROM INVOICE DATE.

                                    REQUESTS FOR RETURNS RELATING TO SHIPPING ERRORS MUST BE REQUESTED NO LATER
                                   THAN 48 HOURS FROM RECEIPT OF ORDER.

A)    NO RETURNS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION  NUMBER (RMA).
RMA NUMBERS ARE VALID FOR 20 DAYS FROM ISSUE DATE.

B)    A 20% RESTOCKING CHARGE WILL APPLY FOR ALL NON-DEFECTIVE PRODUCT RETURNS. CUSTOMER IS
RESPONSIBLE FOR RETURN FREIGHT. CUSTOMER DOES NOT RECEIVE CREDIT FOR ORIGINAL SHIPPING AND
HANDLING CHARGES.

C)    RETURNS MUST INCLUDE ORIGINAL PACKAGING AND MUST BE IN RE-SELLABLE CONDITION. NO CREDIT
WILL BE ISSUED FOR MERCHANDISE THAT DOES NOT MEET THE ABOVE CONDITIONS. ITEMS THAT ARE NOT
ACCEPTED RETURNS WILL BE RETURNED TO THE CUSTOMER, AT THE CUSTOMERS REQUEST AND EXPENSE.

D)    SPECIAL ORDERS CANNOT BE CANCELED OR RETURNED.

E)    ALL GOODS REMAIN PROPERTY OF CANYON RIVER COMPANY UNTIL PAID IN FULL.

PAYMENT TERMS: PURCHASERS SHALL PAY ANY AMOUNTS DUE AS PROVIDED HEREIN, WITHIN 20 DAYS FROM
THE DATE OF THE SELLER'S INVOICE. AMOUNTS PAST DUE OVER 20 DAYS SHALL BE CHARGED INTEREST AT 1.5%
PER MONTH. IN THE EVENT ANY AMOUNT DUE HEREIN IS PLACED FOR COLLECTION. THE COST OF COLLECTION,
ATTORNEY'S FEES AND LITIGATION EXPENSES SHALL BE ADDED TO THE AMOUNT DUE FROM THE PURCHASER.
THE PARTIES HEREBY AGREE THAT ANY DISPUTE ARISING FROM AND RELATING TO THIS AGREEMENT SHALL BE
LITIGATED EXCLUSIVELY IN A COURT LOCATED WITHIN DALLAS COUNTY, TEXAS.

The Manufactures above and their logos are registered trademarks of each Manufacture and/or its affiliates.


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